Look credible and get found
Clean websites, SME SEO consulting, service pages, and contact paths that work properly on mobile.
Read the SME SEO guide
John Finnerty helps Christchurch businesses with websites, SEO, and IT support
Practical help with SME websites, search foundations, email, DNS, VoIP, networking, automation, and everyday technology problems explained in plain English.
Services
Three practical ways to get your business tech working better
Pick the area that is slowing the business down. I will help make the next step clear.
Email, accounts, tools, and handover
Business email, Microsoft 365, accounts, shared files, security basics, and simple handover notes.
Start a quick quoteFibre, DNS, routing, phones, and faults
Calm diagnosis for fibre, DNS, routing, VPN, SD-WAN, SIP, VoIP, and messy provider issues.
Start a quick quoteNeed a clear starting point?
Answer a few questions and I will come back with the practical next step.
Christchurch-based
Support for Christchurch and greater Christchurch businesses.
Direct contact
You deal with me, not a call centre.
Clear handover notes
Plain-English notes on what changed and what matters.
Telco-style experience
Vodafone and Spark environment experience across fibre, routing, DNS, SIP, and VoIP.
Listed in NZ
Business Directory NZ listing.
Profile and service hubs
Current professional profile, projects, and support pages
These pages connect the homepage to current professional background, project-note evidence, Christchurch and New Zealand context, and the practical support areas most businesses ask about.
About John Finnerty
Current software development, technical consulting, and support profile.
Services hub
The best starting points for IT support, email/account setup, web upgrades, networking, fibre, DNS, VPN, and VoIP.
Christchurch profile
Local context for websites, DNS, email, networking, VoIP, fibre, and business systems.
New Zealand profile
National profile connecting project notes, source archive work, and consulting services.
Project hub
Case studies and project note evidence across practical web tools and civic data.
Source archive
Public source archive pages, downloadable snapshots, and Git bundles hosted on finnerty.me.
Labs
A practical hub of tools, checklists, and technical notes for websites, DNS/email, and troubleshooting.
SME checklist
Setup checks for websites, email, phones, accounts, networks, and documentation.
Networking support
Practical troubleshooting for connectivity, DNS, routing, VPN, SD-WAN, SIP, and VoIP.
Why work with me
One person who understands the whole chain
I sit between web design, IT support, and telco-style troubleshooting. That means I can help with the whole chain: domain, DNS, website, email, phone system, fibre, routing, and handover.
Less bouncing between suppliers
When a website, email, DNS, phone, or fibre issue overlaps, I can help trace where the problem actually sits.
Advice before spend
You get plain options and trade-offs before buying tools, signing contracts, or rebuilding things that only needed a tidy fix.
Clear handover
Work is documented in a way a business owner, staff member, provider, or future technician can follow.
Business outcomes
Practical upgrades that remove daily friction
Stop missing enquiries
Managed VoIP, voicemail-to-email, sensible call routing, and mobile handoff so calls are easier to answer and follow up.
Look credible online
A clean website, local SEO foundations, clear service pages, and a contact path that works properly on mobile.
Make support easier
Account setup, Microsoft 365, DNS, documentation, and handover notes that reduce repeat confusion when something breaks.
Get faults moving
Fibre, routing, VPN, SIP, BGP context, and provider-ready evidence for issues that need calm technical escalation.
Networking background
Telco-grade troubleshooting for everyday business problems
A lot of my experience comes from telco environments, including work with Vodafone and Spark. I am comfortable with connectivity faults, fibre, routing, DNS, BGP context, VPN, SIP, VoIP, SD-WAN, and the communication needed to get issues moving with providers and vendors.
Networking support
Routing, fibre, DNS, BGP, VPN, SIP, VoIP, and SD-WAN troubleshooting.
Fibre troubleshooting
Help with slow speeds, dropouts, router handoff, and escalation notes.
Routing, DNS & BGP
Support for domain changes, route symptoms, propagation, and reachability.
VPN & SD-WAN
Practical help with remote access, branch connectivity, and vendor handovers.
SIP & VoIP
Voice troubleshooting for call quality, registration, routing, and porting symptoms.
Planning a wider tech upgrade?
Guides for SME setup
If the job is broader than a network fault, these pages are better starting points for websites, email, VoIP, SEO, and day-to-day systems.
SME tech upgrade
Websites, email, social media, internal IT, systems, and managed VoIP for service businesses.
SME tech checklist
A practical setup checklist for websites, email, VoIP, DNS, accounts, and handover.
SEO for NZ SMEs
Practical local SEO advice for service pages, review wording, and measurement.
Technical skills
In-demand support for modern digital work
Support is available for individuals, sole traders, and SMEs looking for practical help with websites, online visibility, cloud tools, security, devices, accounts, and day-to-day technical issues.
Web design
Search engine optimisation
Mobile-friendly websites
IT support
Service desk support
Technical troubleshooting
Microsoft 365
Cloud guidance
Cybersecurity
Fibre troubleshooting
Routing issues
DNS support
BGP context
VPN support
SD-WAN
SIP and VoIP
Tradie websites
Law firm tech setup
Barber websites
Appointment businesses
Business email setup
Managed VoIP
SME systems
AI tools and automation
Networking and connectivity
Software setup
Account setup and recovery
Documentation and handover
Customer-focused support
How support works
A simple path from messy problem to usable fix
Understand the business problem
Start with what is actually costing time, money, calls, or confidence. The goal is to avoid buying tools before the problem is clear.
Choose the lightest useful solution
Map the website, account, phone, network, or workflow changes needed and keep the setup realistic for the way the business already works.
Implement and hand it over properly
Configure the pieces, test the important paths, document what changed, and leave clear next steps for future support.
Who it helps
Small teams that need one practical technical partner
Useful for trades, law firms, barbers, salons, appointment-based businesses, consultants, and operators who need web, email, phones, systems, and support that feel joined up.
Trades and service businesses
Website, local search, business email, photos, quote enquiries, mobile contact paths, and managed VoIP.
Professional offices
Microsoft 365, secure accounts, DNS, document workflows, phone setup, supplier escalation, and plain-English handover.
Appointment businesses
Booking links, social profiles, call routing, voicemail, contact forms, customer follow-up, and simple operating systems.
Local support pages
Find the right starting point
These service paths keep the site focused for Google and make it easier for Christchurch businesses to find the type of help they need.
Christchurch IT supportGeneral technical support, troubleshooting, accounts, devices, Microsoft 365, and setup help.
Christchurch web designWebsites, enquiry paths, mobile layout, service pages, and local SEO basics.
Managed VoIP ChristchurchCall routing, voicemail, mobile handoff, SIP, VoIP, and missed-call reduction.
Website setup/upgradesWebsite fixes, upgrade planning, enquiry paths, mobile layout, service pages, and local SEO basics.
DNS support NZDomain records, nameservers, propagation, email records, SPF, DKIM, and DMARC.
Fibre troubleshooting ChristchurchSlow speeds, dropouts, ONT/router handoff, and provider-ready evidence.
Computer repair ChristchurchSlow laptops, Windows/account issues, recovery basics, and clean handover notes.
Laptop repair ChristchurchSlow laptop diagnosis, Windows/update issues, battery and charging checks, and clean handover notes.
PC upgrades ChristchurchSSD and RAM upgrades with safer migration and a clear success checklist.
Backup and migration ChristchurchRestore-first backups and device migrations that reduce data-loss surprises.
Wi-Fi support ChristchurchSlow Wi-Fi triage, router evidence, stability fixes, and provider-ready escalation notes.
Tradie website/email/VoIP setupA guided quote path for websites, email, social, systems, and managed VoIP.
Technical Projects & Proof
Public builds that show how I think and troubleshoot
Owned project notes and case studies show practical build habits: research, structure, debugging, public data, diagnostics, and documentation.
Owned project directory
- Problem: Create a clear public identity around technical work.
- Built: Portfolio, project-note pages, and supporting case studies.
- Result: Easier proof path for employers, clients, and search engines.
- Stack: Static HTML, structured data, metadata, and public profile content.
NZ Political Promise Tracker
- Problem: Political promises are hard to compare and verify.
- Built: A civic data site with promises, outcomes, and source evidence.
- Result: Structured public-interest information that can be searched and checked.
- Stack: Web, data modelling, evidence links, structured content.
Code Red Aotearoa
- Problem: Complex public issues need careful, readable presentation.
- Built: Evidence-led pages about healthcare and mental health access pressure points.
- Result: Clearer storytelling around data-heavy topics.
- Stack: Static web, content structure, source-led writing.
Project Jaunt
- Problem: Streaming faults need useful evidence, not guesses.
- Built: Diagnostics add-on for playback logs, CDN timing, buffer health, latency, and exports.
- Result: Better troubleshooting data for performance and playback issues.
- Stack: Browser extension concepts, diagnostics, logging, exports.
Healthcare Finder NZ
- Problem: People need low-friction access to support options.
- Built: A plain support finder for Aotearoa New Zealand.
- Result: Easier navigation for sensitive, high-stress searches.
- Stack: Web UI, directory structure, accessible content design.
Latest guide
Practical SEO advice for New Zealand SMEs
A plain-English article covering service pages, local search, Google Business Profile, reviews, measurement, and the website basics that help customers understand why they should contact you.
SME SEO consultant NZ guide: what matters first
Start with the searcher's job, make each important service easy to find, keep local details consistent, and measure the searches Google is already showing your site for.
Read the SME SEO guideCommon questions
Clear answers before you make contact
What support is available?
Web design, SEO foundations, IT support, Microsoft 365 setup, business email, cybersecurity guidance, VoIP, fibre, DNS, VPN, routing, and practical technology advice.
Can this help an SME modernise?
Yes. Support can cover the website, contact forms, email, social profiles, phone setup, internal IT, simple systems, and the handover notes needed to keep things manageable.
What makes the networking support different?
The focus is on calm fault isolation, plain-English explanations, and useful evidence for providers when fibre, DNS, VPN, SIP, VoIP, routing, or SD-WAN issues need escalation.
Make the first reply useful
A few details help me move faster
You do not need a technical brief. If you can share the basics below, it is easier to give a practical next step instead of sending a generic reply.
Current site, ideal services to promote, target area, examples you like, and whether you need email or VoIP too.
What changed, who is affected, screenshots or errors, provider names, and anything already tried.
Business type, number of staff, must-have services, launch timing, and whether missed calls are a problem.
Strengths
Straightforward help without the jargon
Plain-language advice
Clear explanations, practical options, and no unnecessary complexity.
Useful design sense
Web pages shaped around what visitors need to see and do.
Dependable support
Patient troubleshooting, thoughtful follow-up, and tidy documentation.
Contact
Let's connect
Send an enquiry to talk about web design, SEO, expert advice, cloud, cybersecurity, AI automation, networking, or IT support.
Start a quick quote