NZ SME tech checklist
A practical baseline: domains, email, backups, admin ownership, and "what to confirm before you pay for anything".
Local hub
Christchurch digital notes
A calm order to work through common SME website and email problems without needing technical vocabulary. This page links to the most useful reading paths and checklists already published on this site.
Start here
Use reading paths first, then go deeper
If you are dealing with a real incident or a time crunch, a short reading path beats a long theory doc. These pages are designed to be scanned, acted on, and shared internally without handing over account credentials.
Websites and search basics
Launch hygiene, site structure, and search basics, without marketing fluff or ranking promises.
Domains, DNS, and email
Control points and safe change workflow: registrar ownership, DNS, SPF/DKIM/DMARC, and simple deliverability checks.
Incidents
When email has been compromised
Treat mailbox takeover like a containment problem first. Then check for persistence (forwarding, rules, delegates, third-party app access).
Email security and recovery
A reading path: reset access, remove persistence, verify admin control, then recover deliverability.
What to do if your business email gets hacked
First 15 minutes, same-day clean-up, and prevention baseline for NZ SMEs.
Microsoft 365 support NZ
Support notes for tenant control, MFA recovery, admin ownership, and safe handover.
Reliability
Internet, Wi-Fi, and VoIP basics (NZ)
Many "email problems" are really connectivity or DNS problems. These checklists focus on evidence and reversible steps.
Networking, fibre, and VoIP reading path
Where to look first: router, Wi-Fi, ISP issues, VoIP basics, and sensible escalation.
Wi-Fi and slow internet troubleshooting
A step-by-step checklist for dead zones, interference, and speed reality checks.
VoIP and fibre troubleshooting
Common causes, evidence to capture, and safe "try this before you call support" steps.
Local footprint
Local search basics (Christchurch)
The goal is a clean local footprint that matches reality: consistent entity details, predictable contact methods, and pages that help customers understand what you do.
Local SEO entity basics
How to keep names, addresses, phones, and profiles consistent without chasing gimmicks.
Services hub
What this site covers: practical IT support, websites, DNS/email, and SME reliability work.
IT support Christchurch
Local service notes and safe engagement boundaries (backup-first, documentation-first).
Safety
Keep secrets out of email and AI tools
A lot of recovery work is slowed down by accidental data leakage. These notes help teams share context safely.
What business information you should never paste into AI tools
Practical boundaries: passwords, MFA codes, private keys, invoices, customer lists, and account recovery details.
Privacy statement
How this site treats contact messages and privacy-sensitive information.
Contact John Finnerty
If a checklist finds a real problem, send a short summary and keep credentials out of the message.