Improve my website
Make an existing website clearer, easier to use and easier to enquire through. Plan a refresh or replacement with domains and email considered.
Website improvementsOnsite in Christchurch and remote across New Zealand
Website improvements and IT help for businesses and teams
I am John Finnerty, a Christchurch technology consultant. I support SMEs, corporate and enterprise teams with websites, Microsoft 365, everyday IT and connectivity.
Talk directly with John Finnerty. We will confirm the scope and charging basis before work starts.
Support rates and availability
What would you like to sort out?
Start with the part of your business that needs attention. You do not need to know the technical cause.
Fix email or everyday IT
Get help with Microsoft 365, sign-in problems, computers and business email, with a record of the changes and next steps.
IT support in ChristchurchSort out internet or phones
Find out why connections drop or calls fail. Check the network and collect useful details for your provider when it needs to act.
Network and phone supportI can work directly with business owners or alongside an existing IT team on a defined task or project. We agree responsibilities, access and the handover before work starts.
Not sure where to start? Tell me what is happening.
Completed client work
A replacement website, with Microsoft 365 email checked
A New Zealand small business needed a replacement website connected while retaining Microsoft 365 email. The work included DNS capture, a staged Cloudflare change, website and mail checks and handover notes.
The case study is published anonymously. It records the scope and checks without claiming zero downtime or a result beyond the evidence.
Read the completed DNS migration case studyMore specific help
Browse all specialist services
Service pages
Find a specific service
Use the filters if you already know the topic. If you are unsure, describe the problem and I will help identify the right starting point.
Defensive cybersecurityAccount access, publicly reachable systems, recovery planning and agreed defensive improvements.
Christchurch IT support
Delivery: Christchurch onsite. Everyday troubleshooting, device setup, Microsoft 365 basics and clear handover notes.
Remote IT and digital support NZ
Delivery: Remote across New Zealand. Websites, accounts, email, Microsoft 365, SEO, software, connectivity triage and handover.
Microsoft 365 support NZ
Delivery: Remote across New Zealand. Sign-in and MFA recovery checks, mailbox basics, Teams, OneDrive and email DNS records.
Website improvements and modernisation
Delivery: Remote across New Zealand, with Christchurch onsite help where useful. Website fixes, enquiry paths, mobile layout and service pages.
Email deliverability support NZ
Delivery: Remote across New Zealand. SPF, DKIM, DMARC, DNS records and details to share with a provider about bounces or spam placement.
Computer repair Christchurch
Delivery: Christchurch onsite. Laptop and PC troubleshooting, Windows issues, Wi-Fi checks, backup basics and recovery notes.
Laptop repair Christchurch
Delivery: Christchurch onsite. Slow laptop diagnosis, Windows and update issues, battery or charging checks and useful handover notes.
PC upgrades Christchurch
Delivery: Christchurch onsite. SSD and RAM upgrades, careful migration and post-upgrade checks with handover notes.
Backup and migration Christchurch
Delivery: Christchurch onsite. Backup checks before a move, device-to-device migration and notes to help prevent missing files.
Wi-Fi support Christchurch
Delivery: Christchurch onsite. Slow internet diagnosis, dead-zone checks, access point basics and details you can send to your provider.
Microsoft 365 setup Christchurch
Delivery: Christchurch onsite. Tenant ownership, admin roles, MFA, mailbox setup, Teams, OneDrive and handover.
SEO consulting NZ
Delivery: Remote across New Zealand. Crawl and indexing checks, canonical URLs, metadata, sitemaps, internal links and local business details.
Networking support
Delivery: Remote across New Zealand, with Christchurch onsite help for physical checks. Connectivity, DNS, routing, VPN, SD-WAN, SIP and VoIP.
Fibre troubleshooting
Delivery: Remote triage across New Zealand, with local hands-on checks in Christchurch. Dropouts, ONT or router symptoms and details to give the provider.
DNS migration and routing support
Delivery: Remote across New Zealand. DNS zone capture, nameserver and Cloudflare cutovers, Microsoft 365 and email records, testing, rollback, handover and routing symptoms.
VPN and SD-WAN support
Delivery: Remote across New Zealand, with Christchurch onsite help for branch hardware. Access failures, authentication and split-tunnel checks.
SIP and VoIP support
Delivery: Remote across New Zealand, with Christchurch onsite help for handsets or cabling. Call routing, quality, registration and provider notes.
Starting the work
A clear scope before you commit
1. Tell me what is happening
Describe the problem or change you have in mind and where you are based. You do not need to diagnose it first. Do not send passwords or recovery codes.
2. Agree the next step
I will confirm whether I can help, what access is needed and whether the work suits remote or onsite support. We agree the scope and charging basis before changes begin.
3. Check and hand over
The handover records what changed, the checks completed and anything that still needs your provider or another specialist.
Costs depend on the scope and the existing setup. Any proposed parts, licences, travel or other third-party costs need to be identified as part of that discussion. If the scope changes, we agree the next step before additional work.
Tell me what you would like to sort out
A short description is enough to start. I will help work out which part of the setup needs attention.
Resources