Customer Review Request Wording Helper

A cautious wording helper for New Zealand SMEs asking customers for honest reviews without incentives, pressure, fake activity, or selective positive-only requests.

beta tool review request wording no incentives or pressure updated 2026-06-02

Wording setup

Create a plain request that asks for genuine feedback. This page keeps everything local to the browser.

Channel

Tone

Customer context Review link placeholder

Generated wording

Choose a format. Each option avoids rewards, pressure, positive-only wording, and staff-written reviews.

Email / plain

Review request

Markdown export

Do not send if

The customer has been offered a reward, discount, refund, entry, or favour for reviewing.
The wording only asks happy customers or asks for a positive rating.
The message pressures someone to review, change a review, or remove critical feedback.

Important guardrails

Ask for an honest review from someone with a real experience.
Keep the request optional and no pressure.
Do not write reviews for customers, staff, family, competitors, or fake accounts.
This is wording support, not legal advice, platform-policy advice, moderation advice, or a promise of ratings, ranking, enquiries, or sales.
Do not enter customer names, private complaints, order details, payment details, passwords, MFA codes, or private review links here.

Source notes

Before public indexation, recheck the current platform and consumer-law guidance.